Returns & Exchanges

Ready-to-Ship Items
We accept exchange or refund on ready-to-ship items in original, sellable condition within 14 days from delivery. All additional costs (including return shipping and any taxes incurred) are borne by the customer.

Made-to-Order Items
We do not accept exchange or refund on made-to-order items.

How to Initiate
To initiate a return or refund, please contact us via our website or visit us in-store in Hong Kong.